Customer Information


The Seller's Identity

You conclude a sales agreement with the company Sri Kaleshwar Publishing KG. Please find further details about the seller in the imprint/ disclaimer page.

Customer Service 

You can contact our Customer Service Department in the USA for all questions, returns, cancellations, and any other claims by e-mail at .


When you have found the desired product(s), you can place these item(s) into your shopping cart by clicking on the button “Add to Shopping Cart”. You can view the contents of your shopping cart at any time and also delete it again. If you wish to buy the products in the shopping cart please click the button "Continue to Checkout" and you will then be directed to enter your personal data and select the appropriate payment and shipment methods. You may cancel the order procedure at any time. 

Should you have any problems with the ordering procedure, please contact us. We will do our best to help you through the ordering procedure.

Conclusion of Contracts

The presentation of products in the online store is not legally binding but represents a non-binding online catalog. By entering your personal data and by clicking the button “confirm order” in the final step of the order process, you make a binding purchase of the products in your shopping cart. The confirmation of receipt of the order follows immediately after the completion of the order by means of an automatic e-mail message. The purchase agreement shall be concluded through written confirmation of the order by the e-mail.

Contract Text

The contract text is saved. The General Terms & Conditions of Business can be consulted on this page at any time and you can also save them on your computer. The concrete order data will be sent to you via email.

Prices and Shipping Costs 

The prices are to be understood as including tax in dependence on the legal regulations in the relevant country. Shipping costs will be differentiated as either Priority Envelope or Priority Package with the US Postal Service as the carrier and you will be informed about the exact cost before making your binding order.

Overview of Shipping Cost:

Small Package USA:        $6.00
Medium Package USA:    $11.00

Large Package USA:        $25.00


Small Package World:      $15.00
Medium Package World:  $20.00

Large Package World:      $30.00



You can find the expected delivery times in the product description. When no specific data is given here, the goods will be delivered in 3 to 7 business days after the receipt of order. Should unforeseen circumstances result in a longer delivery time, we will inform you immediately.


Payment Methods

The invoiced sum can be paid by choice either using credit card or PayPal. You will find further details in the following overview.

  • Credit cards (Visa, Mastercard)
    You give your credit card data during the ordering procedure. All transactions are sent encrypted and direct by our partner Heidelpay to the bank handling the transactions and where the transfers are then made. For your safety we do not have intermediate storage of your credit card data.
  • PayPal (Paypal-Account, American Express, Visa, Mastercard)
    During the ordering process you are passed on for a brief period to the PayPal page. You are able to logon here and pass on your payment to us. We cover the charges involved in this process. No costs are passed on to you by this means of payment. Following payment you will be redirected to our pages. Your goods will be made ready for immediate dispatch if they are still in stock and available for delivery.




The guarantee is in accordance with statutory provisions. Information about any additional manufacturer warranties can be found on the product documentation. You can contact our Customer Service Department at: .


Returns and Cancelation

See Terms and Conditions for information about returns and cancellations.













Shopping Cart
Items 0
Shipping Fees $0.00
Total $0.00

If you have any questions about your order or general issues, don't hesitate to contact us. Our Service team is always happy to assist you.

Easy and Safe Payment
We accept Visa, MasterCard and payment through PayPal.

How do you know your payment is safe? We use encryption with SSL (Secure Socket Layer) procedure. This procedure is one of the safest and most common in the Internet. After a transaction, your private information will not be stored on our servers.

More Information