The General Terms and Conditions of Business 

for the Company Online Store of Sri Kaleshwar Publishing KG.

 

1. Area of Application

All deliveries of the company Sri Kaleshwar Publishing KG (referred to in the following as: online store) to consumers are covered by these General Terms and Conditions of Business (AGB).

2. Contractual Partner

The purchase contract is established with the company:
Sri Kaleshwar Publishing KG
CEO: Anne Stenzel
Karl-Heine-Strasse 99, 04229 Leipzig, Germany
Commercial Register: District Court Leipzig HRA 15288

3. Offer and Conclusion of Contract

3.1 The presentation of products in the online store is not legally binding but represents an offer to buy. All offers are valid “while supplies last” insofar as not otherwise stated on the products. Errors excepted.

3.2 By clicking the button [submit order] you place a binding order for the products listed on the order page; immediately after this you will receive an order confirmation sent to your e-mail address. This concludes the purchase contract.

4. Right of Withdrawal (Returns or Cancellation)

4.1 You may revoke your declaration to conclude a sales contract within a period of two weeks in textual form (e.g. by letter, e-mail, facsimile) without stating a reason or by returning the goods, except if you have acted in the exercise of your commercial or self-employed business activities (orders from entrepreneurs). The time limit begins at earliest with receipt of the merchandise. Sending off the revocation or the item on time suffices for meeting the deadline.

To return goods please email or call the US number 408-564-6707 for return options.

4.2 In the event of effective withdrawal any mutually received benefits are to be refunded and possible benefits derived (e.g. interest) to be returned. If you cannot restitute to us the entire or parts of the service/goods received or only in a deteriorated condition, you shall be obliged in these circumstances to pay an indemnification. In other respects you can avoid the compensation obligation by not taking the goods into use as an owner and refrain from doing anything which reduces their value. Goods capable of being sent by parcel post must be returned to us at your risk. Items that cannot be shipped by parcel will be collected from you. You must bear the costs of returning when the goods ordered are in conformity with those as ordered.

5. Prices, Shipping costs and Quantities

5.1 The prices are to be understood as including tax depending on the legal regulations in the relevant country. 

5.2 Shipping costs will be differentiated as either Priority Envelope or Priority Package with the US Postal Service or DHL as carrier and you will be clearly informed about the shipping charges before making your binding order.

5.3 Our prices always refer to 1 piece, 1 book, 1 DVD or CD.

6. Delivery

6.1 Delivery is made according to the shipping costs as rated by region. 

6.2 Delivery time by mail is 3-7 business days. Our relevant product pages provide information about any potential deviating delivery times.

7. Payment

7.1 Payment can be made by credit card (Visa or Mastercard) or PayPal. 

7.2 The shipment of the ordered products shall be made after receipt of payment.

8. Retention of Title

The goods shall remain our property until paid in full.

9. Guarantee

The guarantee is in accordance with statutory provisions.

10. Data, Data Protection, Data Processing and 128-bit SSL Data Encoding

10.1 The company responsible for the data processing is:
Sri Kaleshwar Publishing KG
CEO: Anne Stenzel
Karl-Heine-Str. 99, 04229 Leipzig, Germany

Please find further details about the responsible authority in the imprint/disclaimer page.

10.2 We use the data communicated by you for the fulfillment and completion of your order. A passing on of your data takes place to the carrier company assigned with the delivery task, and only as far as this is necessary for delivering your goods to you (name, address, where necessary phone number for arranging the dates of delivery). A passing on of your data to other third parties, or a use for advertising purposes does not take place. With completion in full of the contract and complete purchase price payment any use of your data is closed for all further purposes and at expiration is deleted according to tax and commercial law regulations. 

10.3 Security - We lock and secure our website and other systems by means of technical and organizational measures against loss, destruction, access, alteration or circulation of your data to or by unauthorized persons. In spite of regular controls, complete protection against all risks is not possible. You are entitled to information about your stored data free of charge as well as a right to rectification, refusal of access or deletion of your data where appropriate. Should you have any questions regarding the collection, processing or use of your personal data and for information, the amendment, blocking or deletion of data and the revocation of consents granted, you should contact:  or send us your request by letter mail or by fax.

10.4 In this store the so-called cookies can store information about the contents of your shopping basket exclusively subject to your permission. Cookies are small text files that are stored on your computer, which can then be called up the next time you visit the site. We require your customer data if you register with us or wish to place an order. The data stored in the cookies saves you from filling out any additional forms with your data. The cookies generated have an expiration time of six months. You can configure your browser in such a way that storage of cookies can be chosen by you on a case-by-case basis; or alternatively cookies can be generally accepted or generally rejected.

11. Customer Account

I agree that on opening a customer account inventory data (name, address, e-mail, phone number, and with special permission: bank account data) and user data (user name, password) will be stored in a customer database. By this means I am able to log in for further purchases in the future with my user name and password and to order without having to enter all my data again. I can cancel this consent at any time (with effect for the future) by having my account deleted by Customer Service. 

11.1 Storing the Contract Text - We save the contract text and send the order data together with our General Terms and Conditions of Business to you by e-mail. You can review all your previous orders in our customer login area.

 

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Kontakt
Bei Fragen zu unserem Shop oder zu Bestellungen erreichen Sie unser Shop-Team über das Kontaktformular oder per E-Mail


Sicher bezahlen
Wir akzeptieren Visa, MasterCard und PayPal.

Bezahlen bei uns ist sicher! Die Übermittlung Ihrer Daten erfolgt ausschliesslich über die Verschlüsselung mit dem SSL (Secure-Socket-Layer) Verfahren. Dieses Verfahren gehört zu den sichersten und wird unter anderem auch beim Online-Banking verwendet.

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